Privacy Policy

1. Introduction

Welcome to our services. We deeply value the trust you place in us by choosing our platform as your companion on your financial journey. At DWGROUP Investment Joint Stock Company ("we," "our," or "us"), safeguarding your personal data and respecting your privacy is a responsibility we uphold with the utmost sincerity and dedication.

This Privacy Policy transparently outlines how we collect, use, disclose, and protect your personal information when you engage with our services. By accessing or using our services, you signify your consent to the practices described herein, designed to ensure your data is handled with care, integrity, and in full compliance with applicable laws and regulations.

2. Information We Collect

In our unwavering commitment to delivering a seamless and secure user experience, we collect certain information necessary to facilitate your interaction with our platform:

a. Personal Data

When you create an account or utilize our services, we may collect personally identifiable information including but not limited to:

• Your full legal name
• Contact details such as email address and phone number
• A securely encrypted password to protect your account
• Profile photograph or avatar, should you choose to upload one

b. NFC Authentication Data

To enhance convenience and security, our platform offers login via NFC technology. We collect only the unique identifier (UUID) of your NFC card, ensuring no biometric or sensitive personal data is extracted or stored during this process.

c. Device and Usage Information

To optimize performance and provide continuous improvements, we collect technical details about your device and platform usage patterns, including:

• Device type, operating system, and version
• Language preferences and regional settings
• Internet Protocol (IP) address
• Diagnostic logs and error reports to help maintain platform stability

3. Purpose and Use of Information

Your data is entrusted to us solely for the purpose of:

• Enabling secure account registration and authentication, including NFC-based login
• Facilitating smooth and uninterrupted access to our services
• Communicating essential updates and notifications regarding your account
• Enhancing the platform's functionality, user experience, and security infrastructure

4. Information Sharing and Disclosure

At DWGROUP, your privacy is paramount. We categorically do not sell, trade, or rent your personal information. Disclosure of your data may occur only under the following exceptional circumstances:

• To our trusted service providers and partners who assist in the operation and maintenance of our platform, all bound by strict confidentiality agreements
• When required by law, regulation, or valid legal process
• With your explicit prior consent

5. Data Security and Protection

Protecting your information is a core priority. We employ industry-leading security measures including:

• Encryption of data during transmission and storage
• Robust authentication protocols to prevent unauthorized access
• Continuous monitoring and regular security assessments
• Restricted access to personal data on a need-to-know basis within our organization

6. Your Rights and Control

We empower you with the following rights concerning your personal information:

• The right to access and review your data held by us
• The ability to update or correct inaccurate or incomplete information
• The option to request deletion of your account and associated personal data
• The choice to withdraw your consent to data processing, recognizing that certain platform features may become limited or unavailable as a result

To exercise these rights, you may use the settings within our platform or contact our Data Protection Officer directly.

7. Data Retention

We retain your personal data only as long as necessary to provide our services or to comply with legal obligations. Upon account termination or your request for deletion, we will promptly delete or irreversibly anonymize your information in accordance with applicable data protection laws.

8. Children's Privacy

Our services are intended exclusively for individuals aged 18 and above. We do not knowingly collect or solicit personal information from minors. If you believe we have inadvertently gathered such data, please contact us immediately for prompt removal.

9. Updates to This Privacy Policy

As we evolve, so too will our commitment to your privacy. We reserve the right to update this Privacy Policy to reflect changes in our practices or legal requirements. All material changes will be communicated through our platform or via email. Your continued use of our services following such updates constitutes acceptance of the revised terms.

10. Contact Information

Your privacy concerns are important to us. Should you have any questions, requests, or concerns regarding this Privacy Policy or how your data is handled, please reach out to: